Privacy Policy

This Privacy Policy explains how Pixytan GPS Solutions (“we”, “us”, “our”) collects, uses, protects and discloses your personal information when you visit our website, purchase our GPS tracking devices and associated software services, or communicate with us (“Services”). By using our Services, you agree to the collection and use of information as described here. If you do not agree, please do not access or use our Services.

Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology or legal obligations. When we make changes, we will update the “Last updated” date above and post the revised policy on our website.

Information we collect
We collect information in three main ways: information you provide, information collected automatically, and information from third parties.
When you make a purchase, register a device, subscribe to our software services, contact support or otherwise engage with our business, you may provide us with your name, email address, phone number, shipping/billing address, payment confirmation, vehicle information, device IMEI, device activation status, and other information required to deliver our Services.
When you use our website or mobile app, we automatically collect usage information such as your IP address, browser type, operating system, device identifiers, pages visited, time spent, referral URLs, and cookies or similar technologies.
We may also obtain information from our business partners, service providers, payment processors and other third-party sources to fulfill our Services, verify orders, prevent fraud, manage subscriptions and maintain our operations.

How we use your information
Your information is used to process and fulfill orders, register and activate your device, manage and provide software subscription access, send you order updates, support communications, warranty services, and refund or return requests. We also use it to improve our website, services, product offerings and customer experience, and to detect and prevent fraud, protect our rights and ensure compliance with legal obligations. If you have opted in, we may send you promotional communications about our products, services or offers.

How we disclose and share your information
We may share your personal information with trusted service providers and business partners who assist us in operating our website, fulfilling orders, managing subscription services, and delivering customer support. These include payment processors, logistics and shipping companies, device manufacturers, software/platform providers, cloud hosting services and analytics providers. We may also disclose your information if required by law, to protect our rights or the rights of others, or in connection with a business transaction such as a merger or acquisition. We do not sell your personal information for monetary consideration.

Cookies and similar technologies
We use cookies, web beacons, pixels and similar technologies to collect usage data, remember your preferences, keep track of your orders, present relevant offers and improve performance of our site and services. You may choose to disable cookies through your browser settings, but this may impact features of the website or services.

User-generated content
If you choose to submit reviews, comments or other user-generated content, please be aware that such content may be publicly visible. Do not include sensitive personal information in those submissions. We are not responsible for the privacy or accuracy of information you voluntarily make public.

Third-party links
Our website may include links to third-party websites or content. We do not control those websites, and their privacy practices may differ from ours. We encourage you to review their policies before providing personal information.

Children’s data
Our Services are not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you learn that a child has provided us personal data without parental consent, please contact us and we will take steps to delete that information.

Data security and retention
We employ reasonable technical and organisational measures to safeguard your personal information, but no method is completely secure. We retain your personal information only for as long as it is necessary to fulfil the purposes described above, to comply with legal obligations, resolve disputes or enforce our agreements.

Your rights
Depending on your jurisdiction, you may have rights including the right to access the personal information we hold about you, request correction or deletion of inaccurate data, object to certain processing or withdraw consent (where processing is based on consent), and request portability of your data. If you wish to exercise any of these rights, you may contact us at the “Contact Us” section below. We will not discriminate against you for exercising these rights.

International transfers
Given our use of global service providers, your information may be transferred to and processed in countries other than your own. When this happens, we ensure that appropriate safeguards are in place to protect your personal information.

Contact us
If you have questions about this Privacy Policy or wish to exercise your rights, you can reach us at:
📧 pixytan11@gmail.com